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Accessibility Statement

Accessibility Statement in compliance with the Act on the Provision of Digital Services (306/2019).

The Finnish National Gallery aims to ensure the accessibility of its website in compliance with the Act on the Provision of Digital Services (306/2019). This accessibility statement applies to the museoshop.fi website.

The website was launched in February 2020.

Compliance with guidelines

Our accessibility policy complies with the AA-level criteria of the international Web Content Accessibility Guidelines (WCAG).

Accessibility compliance status

This website partially complies with the requirements of the Act on the Provision of Digital Services (306/2019). Non-compliance with requirements and exceptions to the requirements are mentioned below.

Non-accessible content

The website uses the online payment service of the third-party service provider Paytrail. The scope of this accessibility statement does not extend to the online payment service. When choosing a service provider, attention was paid to the accessibility of the online payment service.

Preparation of this accessibility statement

This statement was prepared on 24 February 2020.

The preparation of the statement is based on self-assessment, as referred to in point a) of Article 3 (1) of the Commission Implementing Decision (EU) 2018/1523.

The statement was last revised on 27 February 2020.

Feedback and contact information

If you notice that accessibility requirements are not met on this website, you can contact the Finnish National Gallery by e-mail or phone to give feedback. We will respond to you within 14 days. You can also ask for information and other content in an accessible format.

E-mail address for feedback: [email protected].

Phone support

Phone support serves people with disabilities and those using assistive technology and provides a substitute service when our website is not accessible. Phone support is available at the following times:

  • Tue 12-14
  • Wed 9-11
  • Thu 9-11

At other times, phone support is available by e-mail: [email protected]

Phone support: +358 294 500 376.

Enforcement procedure

The Regional State Administrative Agency for Southern Finland monitors compliance with accessibility legislation. If you are not satisfied with the response of the Finnish National Gallery to your feedback, you can contact the accessibility monitoring unit of the Regional State Administrative Agency.

E-mail address of the accessibility monitoring unit: [email protected]